Post critical incident staff support
The Post Critical Incident Staff Support Guideline provides a framework to ensure a consistent approach to staff support across our organisation, minimising the harm that may arise from psychosocial hazards such as exposure to traumatic incidents that occur in the workplace.
The guideline provides a minimum standard for debriefing and supporting staff that can be adapted to meet the needs of each facility.
What is a critical incident?
A critical incident is any significant event, clinical or non-clinical, out of the range of expected experiences that has the potential to overwhelm a person’s capacity to cope.
Situations that are considered significant events that have the potential to cause a disruption to an employee’s sense of safety and wellbeing include, but are not limited to:
- patient adverse event or near miss,
- exposure to confronting trauma or death,
- serious workplace accident,
- exposure to a tragic or grief inducing incident and,
- occupational violent confrontation, physical threat, or assault.
To learn more, watch this quick video or read the guideline.
For further support please contact mnvalues@health.qld.gov.au.